Bartow County Water Department - Online Payments

Online Payment System | Online Payment Tutorial | Frequently Asked Questions | eBill System

***Bartow County Water Department Online Payment System Policies***

Bartow County Water Department Customers that have been disconnected due to non-payment of their account  and want to submit payments through our Online Payment System must also submit the applicable Service Reconnection Fee* (see below) in addition to their complete account balance prior to 4:45 pm. These customers should NOT SUBMIT Online Payments after 4:45 pm and should immediately contact (770) 387-5170 for assistance regarding water service reconnection procedures.

*SERVICE RECONNECTION FEES
($25.00 before 4:00 pm/$40.00 after 4:00 pm)

Please note customers disconnected due to non-payment of their account must also contact the Bartow County Water Department @ (770) 387-5170 immediately following payment and provide us with their Online Payment Confirmation Number prior to 4:45 pm to initiate water service restoration procedures as payments submitted on our Online Payment System are not processed until the following business day!!

(800) 766-2350

On August 17, 2015, the Bartow County Water Department began using Xpress Bill Pay® as our Online Payment System Provider. Bartow County Water Department Customers that would like to submit their Utility Service Bill Payments through this Online Payment System can click on the Xpress Bill Pay logo above to view the company's website and/or click “Instructions For First Time Users” to obtain an Account Setup manual for operational instructions. For additional information regarding this matter, please contact our Main Administrative Office during regular business hours, Monday through Friday, 8:00 am to 5:00 pm.

Please
select the following "PAY BILL ONLINE" link if you have read and accept the terms indicated below to access the Bartow County Water Department Online Payment System and submit your Utility Service Payment:
paybillonline

Bartow County Water Department Online Payment System
Welcome to the Bartow County Water Department Online Payment System. Customers will need to enter their Account Number and Customer Name exactly as it appears on your Bartow County Water Department Utility Service Bill. Customers can submit their Utility Service Payment with an American Express®, DiscoverCard®, MasterCard®, Visa® or  or a Debit Check Card that has an American Express®, DiscoverCard®, MasterCard®, Visa® logo.

americanexpressDiscoverCardMasterCardVisaCard





An Online Payment Convenience Fee of $2.00 per transaction will be charged at the time of payment authorization for customers that have not signed up for the AutoPay option through Xpress Bill Pay. This Online Payment System is available 24 hours/7 days per week. Bartow County Water Department Customers will have prompt and secure access to pay their Utility Service Bill.  All Utility Service Billing Payments submitted during a calendar day will be processed and credited on the next business day.

**IMPORTANT: Bartow County is not liable if you receive a Non-Payment Disconnection Notice and do not contact the Utility Billing Office before submitting a Utility Service Payment using this Online Payment System! Your Water and/or Sewer Service may be disconnected and will be subject to the applicable Reconnection Fee ($25.00 before 4:00 p.m./$40.00 after 4:00 p.m.)


The links below have been provided to assist Bartow County Water Department Customers in submitting their Utility Service Payments with the Bartow County Water Department Online Payment System:

XpressBillPayiPhone  Xpress Bill Pay Paperless Instructions
  Xpress Bill Pay iPhone App
  Xpress Bill Pay Interactive Voice Response (IVR) System

TutorialPicture
Online Payment System Tutorial

faq
Frequently Asked Questions

ebill
eBILL/eNotify SYSTEM


Please select the following "PAY BILL ONLINE" link if you have read and accept the terms indicated above to access the Bartow County Water Department Online Payment System and submit your Utility Service Payment:

paybillonline

Please contact our Online Payment System Provider, XpressBillPay, if you need technical assistance with submitting Bartow County Water Department Online Payments or creating/editing your Online Payment Account. 

(800) 766-2350


BartowCountyPLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE FORWARDED TO BARTOW COUNTY 911.

For questions or comments regarding the content and/or design of website, please contact Mr. Michael Yancey, Bartow County Water Department Manager of Information Services (M.I.S.) at (678) 721-5489 or yanceym@bartowga.org.